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It is estimated that only 4% of policyholders have made a complaint against their endowment provider. For those that deal direct with their endowment provider the vast majority are turned away. This is because they do not understand that having a shortfall is not a basis on which you can seek financial redress. Compensation is only paid where it can be demonstrated that you were badly advised and your policy was mis-sold. Naturally the endowment providers are not eager to admit that they allowed advisers to misrepresent them, nor are they keen to accept liability for their advisers’ actions. For these reasons you may find it difficult to represent yourself and if you fail then you cannot make a subsequent claim to your endowment provider. Once you complete our short questionnaire, we will let you know if we feel you have reason to complain and whether we will act for you. As we are paid on results we will only take on your claim if we are reasonably sure you have a very high chance of being financially compensated. The amount of compensation payable is equivalent to the financial loss you have experienced and can vary depending on your circumstances. We are concerned that other firms who undertake claims of this nature are charging 25% or 35% of the compensation. When VAT is added, these amounts become 29% or 41% and once this is paid the balance you receive is not a fair reflection of your loss. That is why we offer to represent your case for a low rate as noted below. No win, no fee. 15% of your compensation award. To check whether you have a valid complaint please use our short questionnaire.
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