Endowment compensation

A - Policy sold by a Bank, Building Society, Direct Sales Person, Estate Agent, Solicitor

You can write direct to the firm that sold your policy and state the reason(s) why you think you were miss-sold, and therefore owed compensation. The Financial Services Authority has fined some of the leading life companies a total of more than £ 5,000,000 as a result of their complaints procedures not treating their customers fairly.

Endowment Advice has been established to undertake all the necessary paperwork. We know how to calculate the amount you are due and can assist with the entire process including the following.

• initial assessment of your right to complain
• corresponding with whoever sold the policy and providing all the details needed
• arguing your points if the firm have a poor complaints handling system
• checking the compensation is a fair amount
• providing analysis as to whether you would be better to sell rather than surrender your endowment

Our low charge, 15% (plus VAT) of claim compensation is not unreasonable for the work involved.

B - An example letter is provided if an Independent Financial Adviser sold your policy to you. If you have more than one policy and one was sold to you other than by an Independent Financial Adviser, put this in the questionnaire (i.e. sold by Bank, Building Society, Solicitor, Estate Agent).

C - Independent Financial Adviser sold policy to you. You need to write to your IFA and set out the reasons for your complaint.

If you would like to appoint us to handle your claim for you please fill out our questionnaire.